What is shared hosting?
In this article, we explain what shared hosting is, what the role of the web hosting provider is and what you need to get your website online.
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When you combine best-in-class web hosting with S-tier support specialists you end up with something really special. That’s exactly what we did. Our support team is ready to provide you with the assistance you need to put your problem to bed – tucked in tight with a bedtime story. Whether you need to log a ticket, live chat, or call, we’re ready and able to help you fix it.
Enjoy the reliability and ease that come with our cPanel hosting services, designed for seamless use regardless of your expertise. Our web hosting solutions stand out for their intuitive interface, making website management straightforward for everyone. Rest easy knowing that your hosting experience is backed by our commitment to top performance and support.
Launch your online presence with our .co.za domain offer, complete with ample disk space and all the essentials you need for a successful hosting experience.
Navigate your hosting services with the greatest of ease thanks to cPanel's user-friendly interface—no complex learning curve, just smooth sailing.
Our vigilant monitoring ensures your website is always running optimally, with round-the-clock support and assistance just a chat, email, or phone call away.
Experience unwavering reliability with our servers that not only promise 99.9% uptime but also secure your data with automatic, incremental backups.
With us, your important emails reach their destination as intended, bypassing spam folders to ensure your communication is as effective as it should be.
Our robust systems ensure your IP remains in good standing, steering clear of blacklists so your digital reputation stays untarnished.
Secure your email interactions with our stringent malware and spyware protection, keeping your recipients safe from potential threats.
Benefit from consistent uptime and a sterling website reputation, enhancing your IP's standing and giving your SEO efforts a notable lift.
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Explore a world of possibilities with our web hosting packages, designed to grow with you. Each plan is built on a solid foundation, ready to support your website’s expanding needs. With our customizable add-ons, such as additional disk space, you can scale up effortlessly.
Additional SSD data storage tiers
We offer the following tiered fees for shared hosting disk space if you need more storage.
Speed | 100 |
PMEM | 1024 |
IO | 64 MB/s |
IOPS | 512 |
EP | 20 |
NPROC | 100 |
Speed | 150 |
PMEM | 2048 |
IO | 128 MB/s |
IOPS | 768 |
EP | 25 |
NPROC | 150 |
Speed | 200 |
PMEM | 3072 |
IO | 192 MB/s |
IOPS | 1024 |
EP | 30 |
NPROC | 200 |
Speed | 300 |
PMEM | 4096 |
IO | 256 MB/s |
IOPS | 2048 |
EP | 40 |
NPROC | 300 |
Discover the perfect hosting fit for your online venture with our versatile range of solutions. Whether you're launching a personal blog or scaling a business, our tailored hosting services are designed to support and streamline your digital growth.
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Experience the pinnacle of performance with our WordPress Hosting, designed for speed and fortified for security. Embrace the ease of managing a WordPress site that simply performs seamlessly with WordPress Hosting.
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In this article, we explain what shared hosting is, what the role of the web hosting provider is and what you need to get your website online.
When choosing a web hosting company for your ecommerce site, there are a few things you need to consider for the best results.
A glossary of the basic web hosting jargon that you'll encounter when working with websites and web hosting.
If you still have unanswered questions, please reach out to us and we’ll be happy to assist.
Web hosting refers to the service that allows individuals and organizations to make their websites accessible via the World Wide Web.
When you create a website, its files and data need to be stored on a server that's connected to the internet so that people can access it at any time.
By subscribing to a web hosting service, you're essentially renting space on a server where your web pages, content, and resources are kept securely and maintained.
Without hosting, your website would not be visible or accessible on the internet; it’s the essential foundation that enables your website to be reached by users worldwide.
Web hosting plays a crucial role in determining your site's performance and reliability.
A superior hosting infrastructure along with purpose driven design ensures your website loads quickly and remains accessible to visitors consistently.
By utilizing high-performance servers and industry leading software, our hosting service strives to deliver minimal load times and maximize uptime, providing a seamless experience for your users.
What sets our web hosting services apart in the South African market is our unwavering commitment to providing rapid and efficient customer support.
We understand that time is of the essence, and our dedicated team is geared towards resolving issues swiftly to minimize any inconvenience to our clients.
We host our servers locally, which significantly reduces latencies, ensuring that websites load quickly for South African visitors.
Moreover, we prioritize maintaining constant website uptime, recognizing that availability is crucial for the success of your online presence.
Alongside these, we bolster our hosting solutions with robust security measures and comprehensive software support, so our clients can enjoy peace of mind and focus on growing their online businesses.
Absolutely, as your website expands and your needs evolve, you can seamlessly upgrade your hosting plan via the client area.
We've designed our services to grow with you, ensuring that scaling up is a smooth and hassle-free process.
Whether you require more storage, resources, or additional features, a plan upgrade can be done quickly and without service interruption, allowing you to keep pace with your website's growing audience and demands.
Indeed, we stand behind the quality of our web hosting services with a 30-day money-back guarantee.
This policy is our promise of satisfaction to you—it means that if you're not completely satisfied with our hosting within the first 30 days of service, you're entitled to a full refund.
We want you to choose your web hosting plan with confidence, knowing that we're committed to ensuring your satisfaction.
See our refund policy for the full details.
Setting up a website with our hosting is remarkably straightforward.
We provide you with cPanel, the leading web hosting control panel, which simplifies website management. Its intuitive interface allows you to manage your hosting account with ease.
Plus, with the inclusion of one-click installers, you can install popular website platforms like WordPress, Joomla, or Drupal instantly without any deep technical knowledge.
If you need to upload your website or configure it, we've got a wealth of guides and resources to help you every step of the way.
We aim to make your web setup experience as smooth and effortless as possible.
An SSL certificate is a digital certificate that authenticates the identity of a website and enables an encrypted connection.
It's essential for ensuring that all data transmitted between web servers and browsers remains private and secure.
With our hosting plans, we provide complimentary Let's Encrypt SSL certificates.
These certificates are automatically installed for your convenience as soon as your domain has propagated.
This means that you can secure your website quickly, ensuring that your visitors' data is protected from the moment your site goes live.
We take data integrity and recovery very seriously. To safeguard your data, we implement automatic backups as a standard feature of our hosting services.
These backups are performed regularly and do not count against your allocated disk space. This ensures that your data is preserved without impacting the storage capacity you need for your website. Note, however, that backups are kept for a period of no more than 9 days.
In the event of data loss or if you need to revert to a previous version of your site, you can rest assured that a secure and up-to-date backup is readily available for recovery.
Our goal is to provide you with peace of mind, knowing that your website's data is protected against unforeseen incidents, but for best practice of managing critical data we suggest that you make your own off-server local backups.
Our web hosting services are specifically optimized for South African businesses.
We host our servers within South Africa to ensure low latency, which translates to faster website load times for local users. This is crucial for providing a smooth and responsive user experience.
Additionally, we offer support for .co.za and other local domain names, enabling businesses to establish a strong local presence.
Furthermore, our suite of tools and services is carefully chosen to meet the unique needs of the South African market, ensuring that businesses have the resources they need to thrive online.
With a focus on reliability and local expertise, we're well-positioned to serve South African enterprises of all sizes.
When you sign up for one of our hosting plans, you're entitled to a free .co.za domain registration for the first year.
This offer is applied automatically during the checkout process. It's our way of providing additional value and helping you get started with your online presence.
After the first year, standard renewal fees will apply, ensuring that your domain remains registered to you and your website continues to benefit from a professional and local domain extension.
This feature is particularly beneficial for businesses looking to establish a strong, recognizable online presence in South Africa.
We take pride in providing personable and human-centric support that treats every client like a valued friend.
Our support team is committed to delivering swift and effective assistance to help you scale your project successfully.
You can reach out to us through multiple channels: engage with us in real-time via Live Chat, submit support tickets for detailed inquiries, or give us a call for more immediate assistance.
Each of these avenues is staffed with knowledgeable and friendly professionals dedicated to resolving your issues and ensuring the smooth operation of your web hosting experience.
Our South African support team handles ticket support daily from 08:00 AM to midnight.
We implement advanced security measures in line with good industry practices to safeguard your website as well as the HOSTAFRICA systems.
Our commitment to security is further backed by regular automatic backups that do not count towards your disk space, ensuring your data's integrity and availability.
Our uptime guarantee is a commitment to the reliability and continuous operation of your hosted services.
Our data centre, certified as a Tier 3 Uptime Provider, guarantees an impressive annual uptime of 99.982%. For you, this means your website can expect to experience less than 1.6 hours of downtime over a year.
This level of service ensures that your website and online services are consistently available to your users, minimizing any disruption to your online activities.
In the rare event that downtime exceeds this threshold, we have policies in place to address the issue promptly and communicate with you regarding the steps taken to restore services to the high standard you expect from us.
Yes, we offer comprehensive assistance with website migration to ensure a smooth transition to our hosting services.
We understand that migrating a website can be a complex and daunting task, which is why our team is on hand to help you through the process.
Additionally, we provide free domain name transfers for select domains, allowing you to consolidate your website hosting and domain management under one roof without extra costs.
We aim to make the switch as seamless and cost-effective for you as possible.
We offer a variety of payment options to make the process convenient for you. You can pay for your web hosting services using popular and secure methods such as PayPal, which provides an international payment gateway.
For local payment convenience, we accept bank transfers and traditional Visa and MasterCard payments.
These multiple payment options are designed to provide you with flexibility and ease of use when subscribing to our hosting plans.
Web hosting, domains, and subdomains are all essential components of the internet, but they serve different functions:
We provide the infrastructure and services to manage all these components effectively, ensuring that your web presence is solid and your various online properties are well-organized.
Indeed, web hosting plays a crucial role in SEO. The performance and reliability of your hosting can have a direct impact on your website's search engine rankings for several reasons:
We ensure that these factors are optimized to benefit your SEO efforts. Our local servers provide low latency, and our uptime guarantee ensures that your website is available for both users and search engines, which can help improve your rankings.
Web hosting features are the backbone of your website's functionality and performance:
We provide ample disk space and bandwidth to accommodate websites of various sizes and traffic volumes. Additionally, we ensure robust PHP support so that your site can utilize the latest technologies, providing a secure, fast, and engaging user experience.
For those seeking an online presence, the 'Starter' package is tailor-made for individuals and startups. With 20GB of SSD storage and the ability to host two domains, it's an affordable choice for those with low to moderate traffic.
Step up to the 'Basic' package if you're a growing business with one website experiencing moderate to high traffic. Boasting 40GB of SSD storage and the capacity to host five domains, it offers more storage and flexibility to accommodate your expanding needs.
For businesses managing a diverse range of websites with varying traffic and resource demands, our 'Power' package is your key to flexibility and scalability. Armed with robust 100GB SSD storage and the ability to host ten domains, this solution adeptly manages your multifaceted online portfolio. It ensures seamless performance and growth across your entire digital presence.
For established businesses with multiple websites that have high traffic and require more resources, the 'Business' package provides the power and scalability needed for demanding online operations. With 200GB SSD storage, unlimited email accounts, and the ability to host 20 domains, it can handle higher traffic volumes and support multiple websites.